The incident has been resolved. All services are fully restored.
When did incident occur? September 26, From 01:09 PM until 01:14 PM
Which environments were affected? US Production
What were clients likely to experience? US Production environment was sporadically inaccessible with degraded reporting performance. For the reporting UI, a blank web page. For API requests, general 5xx errors.
Did Watershed lose any data? No existing data in Watershed was lost.
Posted Sep 26, 2019 - 16:37 CDT
Service has been restored, and engineers are monitoring the issue.
Posted Sep 26, 2019 - 13:18 CDT
Engineers are investigating an unexpected service interruption
Posted Sep 26, 2019 - 13:12 CDT
This incident affected: Web Servers and Analytics Database.